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WHAT ARE MY DELIVERY OPTIONS?

All order will be delivered to the stated mailing address by our trusted third-party service providers.

IS STORE PICK-UP AVAILABLE?

Store pick-up of online purchase is not yet available at the moment. But we are working hard to change that. 

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

• Bangkok and greater Bangkok: 1-3 business days

• Upcountry: 2-4 business days

• Public holidays may affect this delivery period by 1-3 business days.

• Outside Thailand: 10-15 business days

HOW CAN I CHECK MY SHIPPING STATUS?

Once we ship out your order, you will receive an email notifying you that your package is on the way.

• Bangkok and Greater Bangkok: You will soon receive a tracking ID via SMS from Alpha Fast which you can use to check shipping status on their website at https://www.alphafast.com/th/track. Also, their delivery crew will contact you by phone prior to delivery. 

• Upcountry: The email will contain tracking ID that you can use to check your shipping status on Thailand Post website at https://track.thailandpost.co.th/

• Outside Thailand: The email will contain tracking ID that you can use to track shipping status on Thailand Post website at https://track.thailandpost.co.th/

HOW MUCH IS SHIPPING COST?

In Thailand: 

For purchase of 2,500 THB or above, shipping is free!

For purchase under 2,500 THB, a small shipping fee will be charged. Shipping is 50 THB for the first piece and 15 THB for each subsequent piece in the same order.

Outside Thailand:

International shipping will be charged based on the number of items you purchase and your destination. 

In Asia:

For purchase of 1-2 pieces, shipping is 280 THB

For purchase of 3-4 pieces, shipping is 480 THB

For purchase of 5-7 pieces, shipping is 700 THB

For purchase of 8 pieces and above, shipping is 1,000 THB

In Europe, Australia, Africa, and America:

For purchase of 1-2 pieces, shipping is 380 THB

For purchase of 3-4 pieces, shipping is 680 THB

For purchase of 5-7 pieces, shipping is 1,000 THB

For purchase of 8 pieces and above, shipping is 1,400 THB

WHAT ARE THE SHIPPING CARRIERS YOU USE?

• Bangkok and Greater Bangkok: Your order will be delivered by Alpha Fast, a third party door-to-door courier service. 

• Upcountry: Your order will be delivered by Thailand Post (EMS service).

• Outside Thailand: Your order will be delivered by Thailand Post and later by local postage service provider in your country.

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