FIGHT COVID: NOW 15% OFF + FREE SHIPPING!

hello, guest

Shipping Policy

WHAT ARE MY DELIVERY OPTIONS?

All order will be delivered to the stated mailing address by our trusted third-party service providers.

IS STORE PICK-UP AVAILABLE?

Store pick-up of online purchase is not yet available at the moment. But we are working hard to change that. 

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

• Bangkok and greater Bangkok: 1-3 business days

• Upcountry: 2-4 business days

• Public holidays may affect this delivery period by 1-3 business days.

• Outside Thailand: 10-15 business days

HOW CAN I CHECK MY SHIPPING STATUS?

Once we ship out your order, you will receive an email notifying you that your package is on the way.

• Bangkok and Greater Bangkok: You will soon receive a tracking ID via SMS from Alpha Fast which you can use to check shipping status on their website at https://www.alphafast.com/th/track. Also, their delivery crew will contact you by phone prior to delivery. 

• Upcountry: The email will contain tracking ID that you can use to check your shipping status on Thailand Post website at https://track.thailandpost.co.th/

• Outside Thailand: The email will contain tracking ID that you can use to track shipping status on Thailand Post website at https://track.thailandpost.co.th/

HOW MUCH IS SHIPPING COST?

In Thailand: 

For purchase of 2,500 THB or above, shipping is free!

For purchase under 2,500 THB, a small shipping fee will be charged. Shipping is 50 THB for the first piece and 15 THB for each subsequent piece in the same order.

Outside Thailand:

International shipping will be charged based on the number of items you purchase and your destination. Due to COVID-19 pandemic, registered airmail has been paused. Therefore, we will deliver your order via express service with the following fee.

In Asia:

For purchase of 1-2 pieces, shipping is 900 THB

For purchase of 3-4 pieces, shipping is 1,200 THB

For purchase of 5-7 pieces, shipping is 1,500 THB

For purchase of 8 pieces and above, shipping is 1,800 THB

In Europe, Australia, Africa, and America:

For purchase of 1-2 pieces, shipping is 1,200 THB

For purchase of 3-4 pieces, shipping is 1,500 THB

For purchase of 5-7 pieces, shipping is 1,800 THB

For purchase of 8 pieces and above, shipping is 2,100 THB

WHAT ARE THE SHIPPING CARRIERS YOU USE?

• Bangkok and Greater Bangkok: Your order will be delivered by Alpha Fast, a third party door-to-door courier service. 

• Upcountry: Your order will be delivered by Thailand Post (EMS service).

• Outside Thailand: Your order will be delivered by Thailand Post and later by local postage service provider in your country. Due to COVID-19 pandemic, registered airmail has been paused. Therefore, we will deliver your order via express service.

Shopping Cart
There are no products in the cart!
Subtotal
THB
Total
THB
Continue Shopping
0
Wishlist 0
Open wishlist page Continue shopping